GRENDLE is
committed to preserving the privacy of all visitors to our website at www.grendle.co.uk.
Please read the following privacy policy to understand how we use and protect
the information that you provide to us.
By registering or placing an order on this website, you consent
to the collection, use and transfer of your information under the terms of this
policy.
All of your personal information is encrypted as it travels over
the Internet. Credit Card information is processed by Paypal and we never
have access to it. WE DO NOT STORE YOUR CREDIT CARD DETAILS.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on www.grendle.co.uk you
may be asked to provide certain information about yourself including your name,
contact details and credit or debit card information.
We may also collect information about your usage of our website
as well as information about you from messages you post to the website and
e-mails or letters you send to us.
To maintain customer service standards and to assist staff
training, we may record and monitor incoming calls.
USE
OF YOUR INFORMATION
Your information will enable us to provide you with
access to all parts of our website and to supply the goods or services you have
requested. It will also enable us to bill you and to contact you where
necessary concerning your orders. We will also use and analyse the
information we collect so that we can administer, support, improve and develop
our business.
In particular, we may use your information to contact you for
your views on our services and to notify you occasionally about important
changes or developments to the website or our services. Further, where
you have consented, we might also use your information to let you know by email
about other products and services which we offer which may be of interest to
you. If you change your mind about being contacted in the future, please
let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or given to
third parties some of whom may be located outside the European Economic Area
who act for us for the purposes set out in this policy or for other purposes
approved by you. Those parties process information, fulfil and deliver
orders, process credit card payments and provide support services on our
behalf. We may also pass aggregate information on the usage of our
website to third parties but this will not include information that can be used
to identify you.
Where you have consented when providing us with your details, we
may also allow other companies in our group, to contact you occasionally
about products and services which may be of interest to you. They may
contact you by e-mail. If you change your mind about being contacted by
these companies in the future, please let us know at info@grendle.co.uk.
Finally, if our business enters into a joint venture with or is sold to or
merged with another business entity, your information may be disclosed to our
new business partners or owners.
Countries outside the European Economic Area do not always have
strong data protection laws. However, we will always take steps to ensure
that your information is used by third parties in accordance with this
policy.
Unless required to do so by law, we will not otherwise share,
sell or distribute any of the information you provide to us without your
consent.
COOKIES
Cookies are small amounts of information which we may store on
your computer.
Unless you have indicated your objection when disclosing your
details to us, our system will issue cookies to your computer when you log on
to the site. Cookies make it easier for you to log on to and use the site
during future visits. They also allow us to monitor website traffic and
to personalise the content of the site for you. You may set up your
computer to reject cookies by following the relevant instructions which can be
found at www.aboutcookies.org.
In that case, you may not be able to use certain features on our site. If
you do not wish to receive cookies in the future, please let us know at info@grendle.co.uk.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from
access by unauthorised persons and against unlawful processing, accidental
loss, destruction and damage. We will retain your information for a
reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you
may ask us to make any necessary changes to ensure that it is accurate and kept
up to date. If you wish to do this, please contact us at info@grendle.co.uk.
We are entitled by law to charge a fee of £10 to meet our costs in providing
you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted
to the website and, where appropriate, through e-mail notification.
CONTACT
All comments, queries and requests relating to our use of your
information are welcomed and should be addressed to info@grendle.co.uk.
Prepared by Lawyers Direct www.lawyers-direct.biz in
association with e-terms.co.uk